This blog will cover the basic concept of conflict management so conflict exists everywhere in society, country and every person or relationship have conflict. It exists inside the person or surrounding the person so it is natural. It is an unavoidable part of all human social relationships
Interpersonal conflict is the conflict that exists between two or more persons, which means any type of conflict where involving two or more people. It can differentiate between their thoughts, emotions, skills, so any kind of differences become a conflict. There are many reasons for interpersonal conflict but sometimes lack of communication can the reason for conflict between two or more people.
How to manage interpersonal conflict
As we know that interpersonal conflict is a disagreement between two or more people, so they can different opinions, judgments, and skills. Because of these differences conflict can occur and how to resolve this conflict.
Suppose that you are preparing your children for examination and your spouse is helping you, but your wife’s teaching method is different than yours. So the way you teaching your wife does not understand then the conflict can occur between you and your wife. Which one method of teaching is better, so that is the conflict now.
There is a need to take some steps for resolving the issue.
- Talk with opponent
- Listen carefully to each other opinion
- First, identify the similar things
- Second, identify the points where the conflict occurs
- Third, identify the points which can resolve first
- Ignore the ego and ask children which method they understand better
The intrapersonal conflict is the internal conflict of a person when his or her roles, values, and goals split then intrapersonal conflict occurs with the individual.
How to manage intrapersonal conflict
Intrapersonal conflict is the internal conflict of individuals, so it is the clash of their values, behavior.
Identify the intrapersonal conflict and discuss it with the person who has a conflict, so you give them confidence.
Prepared the plan to manage the situation because you do not handle the problem without a plan.
Try to ready the individual for cooperation because individual cooperation is necessary
Try to change the behavior of individual because intrapersonal conflict occurs due to behavior
It is the conflict between two or more organizations over their products, price, employees, and quality. Inter-organizational conflict can usually when there is competition between firms Mergers, acquisitions, and takeovers can also result in inter-organizational conflict.
How to manage Inter-organizational conflict
The instance of employee conflict because some organizations pay high salaries to their employees. Other organization does not pay high salaries due to limited resources then most experienced employees join the organization who pay high salaries. The organization pays high salaries because other organization employees attract high salaries.
Inter-organizational conflict occurs due to competition between two or more organizations. The product quality conflict is healthy competition between two organizations and it is good for organizations and also for customers.
Intra-organizational conflict is conflict within the organization, it can be a conflict between different departments, groups, teams. It can be a conflict between Managers, managerial levels, and conflict departments quality.
How to manage Intra-organizational conflict
Intra-organization conflict is not a new issue because it is part of the organization and management understands the situations and resolves accordingly. Organizations need to specify the task for every department, group, team, and the manager then conflict will reduce in the organization. Conflict can increase when task uncertainty is available in the organization.
Intergroup conflict is a disagreement between two or more groups and their respective members. Although it can take after any type of informal or formal animosity between different groups such as groups in organizations, political groups, religious groups.
How to manage Intergroup conflict
You have to need to meet with different groups and listen to their point of view carefully. It can open a forum so everyone can express their opinion and be respectful of every opinion then it will affect.
Another way to manage conflict, you can discuss with necessary group members and get their opinion.
Intragroup conflict is conflict within a group or team, where the conflict between members over goals or procedures in the group.
How to manage Intragroup conflict
Conflict will openly discuss and what is the cause of conflict and listen to the opinion of every team, member. It means that you have involved everyone in the discussion and they will trust your decision. If you want deep analysis, then breakdown into smaller groups so you will get more opinions.
Key points for conflict management
- Listen actively everyone
- Don’t lose patience
- Emotional intelligence, help to resolve the conflict
- Without impartiality, it’s difficult to resolve the conflict
- Required positivity instead of negativity
- Openly communicate with disputants
Conflict resolution Key points
- Don’t move into defensive mode
- Don’t blame others
- Listen and provide the opportunity for explanation to others
- Don’t anger and should be calm
- Always ready for compromise or collaborate
- Give your opinion in the presence of others
- Don’t take others opinion personally
- Be careful about your nonverbal communication
- Focus on resolving the conflict
- Don’t hesitate to apologize and forgive
- Don’t go back to past conflict and focus on the recent conflict
- Use of humor within the tense environment
- Don’t give importance to the conflict in the relationship
Conflict is part of our life, it can be positive or negative so you can manage it with positive thinking. It can be interpersonal, intrapersonal, inter-organization, intra-organization, intergroup, and intragroup. Some conflict brings positive change in your life or professional life.
This blog has covered the basic concept of conflict so you can understand the basic concept of conflict with the help of this blog.
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